Our Services

Professionalism and efficiency are guaranteed

What we do

BPO
HR
IT
SALES
CUSTOMER SERVICES
ACCOUNTING
OPERATIONS

From Graphic Design to Social Media, we can Outsource for you any position that does
not require a physical presence. Click here for more information!

BPO Services

Specialized professionals are ready to tackle your core business needs. From finances to marketing and design, we can assist you with your KPO necessities.

Back office Outsourcing

OSI’s administrative personnel are skilled in their field and will handle your back-office operations with efficiency. Whether it’s data management or payment processing, OSI has you covered.

Nearshore Outsourcing

Your company benefits from having its outsourced operations handled by a nearby country. We are just a 2 hour flight away from many U.S cities.

Front Office Outsourcing

It’s important to take care of every point of contact with your clients. That’s why we assure you our agents are prepared to take care of your customers with professionalism and respect.

Knowledge Process Outsourcing

Accounting Outsourcing

Your company’s finances are safe and updated by our team of Accounting Professionals. OSI will assist you with any financial procedures you require.

Accounts Payable

Our detailed oriented staff will aptly manage your invoices.

Revenue Assurance

OSI assures your revenue and costs are under control.

Collection Services

Effective and professional collection services customized to your business.

Customer Billing Services

We provide high quality support in all your billing areas.

Focused • Trustworthy • Organized

HR Outsourcing

We’ll handle your employees’ needs with delicacy and professionalism. Our Human Resources staff is ready to take care of your business and team.

Inductions

It’s important to get new hires ready for your business since day one.

Recruitment

All your HR efforts are fruitless if you don’t have the right people in your team.

KPIs

KPIs are vital to measure and analyze the results of your HR strategies.

Onboarding

Our HR team handles the onboarding process with delicacy and hospitality.

People oriented • Approachable • Organized

IT Outsourcing

Our Technical Support professionals are analytical, tech savvy and resourceful. They’ll be the backbone of your technological structure, efficiently giving tech support or developing tech-related tasks for your business.

Network Operations Center

Your Network Operations Center is in good hands with our IT work force.

Network Monitoring

OSI’s IT experts will Secure & Protect Remotely your network

Network Engineering

Leave your Network Engineering needs in the skilled hands of our IT engineers.

Help Desk Support

Your company gets 100% available tech support at a fast answer rate.

Analytical • Tech savvy • Resourceful

Sales Outsourcing

Our Sales Experts are driven and goals oriented. They will set appointments, generate leads and close sales for your business.

Appointment & Lead Generation

Let our Sales team generate qualified leads for you.

Pre-Sales Support

Our Sales Crew has the know-how and expertise needed to help win deals.

Transactional Sales

OSI assists you from order entry to processing and fulfillment.

Catalog Sales Support

You need a highly skilled team to follow and close your product catalogues leads.

Driven • Persuasive • Positive

Customer Service Outsourcing

Leave your customers in good hands with our Customer Service Representatives. They’ll make sure your client gets treated well, with a mindful, caring and thorough service.

Customer Support

Every business needs an excellent customer support to encourage loyalty.

Account Management

Our Account Managers let you be at peace, knowing your business is in good hands.

Customer Retention

Reduce churn with our team, and their win-back initiatives to retain customers.

Customer Survey

OSI will design, gather and tabulate the data and insights from your clients.

Repectful • Mindful • Caring

Operations Outsourcing

Our Operations specialists are meticulous in their planning and diligent in their execution. Your business projects are in good, qualified and skilled hands with OSI.

Project Management

High quality service, from initial planning to final implementation.

Event Coordination

Complete events coordination services with high attention to detail.

New Customer Installation

OSI Helps your business facilitate the entire installation process.

Strategic • Meticulous • Diligent

We can outsource for you any position that does not require a physical presence.

Thinking about outsourcing? Write to us!